Develop the Magic MMMT Agent Training

This comprehensive training course is for Travel Advisors with Making Magical Moments Travel, LLC.

Course curriculum

1. Getting ready to learn - Start here...
2. Getting ready to learn - Quiz
1. College of Disney Knowledge
2. How to use the Disney Booking Engine for Walt Disney World, Disneyland, and Aulani
3. How to use the Disney Cruise Line Booking Engine
4. Upload a Walt Disney World Vacation Package Confirmation
5. Upload a Disneyland Package Confirmation
1. Universal Partner Training - Orlando and Hollywood
2. Universal Hollywood Certificate
3. Booking a Universal Vacation Package in Vacation Access AKA Vax
4. Upload a Universal Orlando Reservation Itinerary from VAX
5. Upload a Universal Hollywood Reservation Itinerary from VAX
1. Travel Leaders Network and Agent Universe
2. Travel Leaders Network Quiz
3. Navigating Agent Universe for Newer Advisors (video 41 minutes)
4. Download the Taking a Recorded Session Tip Sheet
5. Creating your perfect bio for Travel Leaders Network
1. Module 4 Develop the Magic MMMT Orientation
2. 1. Why use a Travel Advisor? (video 6 minutes)
1. Module 5 Develop The Magic MMMT Fundamentals
2. Travel Industry Terms (Handout)
3. Travel Agent Business Ethics (Handout)
1. Module 6 Develop The Magic MMMT Operations and Management
2. Operations and Management Quiz
3. Canva for Business!
1. Module 7 Develop The Magic MMMT Sales Process
2. General Customer Service Skills
1. Module 8 Develop The Magic MMMT Client Experience
2. General Sales Skills
1. Module 9 Develop The Magic MMMT Marketing
2. Unleashing the Power of Your Bio to Attract Leads
1. Module 10 Develop The Magic MMMT Social Media
2. Social Media Share & Scheduler (video 16 minutes)
3. Download the Social Media Terms Tip Sheet
4. Download the Facebook Insights Tip Sheet
5. Download the Instagram Insights Tip Sheet
6. Download the Pinterest - The Basics Tip Sheet
7. Download the TikTok- The Basics Tip Sheet
8. Download the Twitter - The Basics Tip Sheet
9. Create your Business Social Media Accounts
10. Auto-posting with Branch Up
1. Module 11 Develop The Magic MMMT Professional Growth and Development
2. Developing Your Niche - Why Certification Matters (video 35 minutes)
1. Module 12 Develop The Magic MMMT Taking Care of You
2. 5 tips to manage stress - Mayo Clinic
1. What is a CRM?
2. What CRM does Making Magical Moments Travel use?
1. Complete the remaining Travel Leaders Training Tier 1 - Novice Newer to the Industry Leisure Learning Path
2. Submit your bio and headshot for the website directory of agents
3. Request to join our private Facebook Group
4. Making Magical Moments Policies, Procedures and Training Manual Version 2023.1 Download Version
5. Request access to our Travel Agents Only area of the website.
6. Complete Travel Leaders Profile
1. Individual Hotel Bookings
2. Universal Room Only Bookings - Lowes Hotels
3. Virgin Voyages
4. Florida Travel Pro Certification
5. Request access to additional suppliers

About this course

Free
58 lessons
0 hours of video content

Develop the Magic Agent Training - Making Magical Moments Travel, LLC

Develop the Magic MMMT Agent Training

Course curriculum

Getting ready to learn - Start here...

Module 1 - Required Supplier Training - Disney

Module 2 - Required Supplier Training - Universal

Module 3 - Travel Leaders Network

Module 4 Develop the Magic MMMT Orientation

Module 5 Develop The Magic MMMT Fundamentals

Module 6 Develop The Magic MMMT Operations and Management

Module 7 Develop The Magic MMMT Sales Process

Module 8 Develop The Magic MMMT Client Experience

Module 9 Develop The Magic MMMT Marketing

Module 10 Develop The Magic MMMT Social Media

Module 11 Develop The Magic MMMT Professional Growth and Development

Module 12 Develop The Magic MMMT Taking Care of You

Module 13 Develop The Magic MMMT CRM Training

Module 14 Final Housekeeping Items To Be Completed

Additional Suppliers and Resources

About this course